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Studyshops
There are no refunds available on Studyshops.
If a Studyshop is damaged in the post, you will need to notify us upon its receipt and
return it to Astro Logos. Once we receive the damaged Studyshop, we will replace it
free of charge.
If a Studyshop
is lost in the post, there will be a three-month waiting time to allow the
article to be returned to us via our sender's address. Once we receive the
returned postal article, we will resend another one to you after rechecking your address
via email. If the article is not returned to us in three months, and you have
still not received it, we will replace the Studyshop free of charge. However, you will
required to pay
the fee for a special delivery courier service where the parcel will require a
signature.
Consultations
Please be aware that Bernadette Brady and Darrelyn Gunzburg reserve the right to decline to do any
particular reading. All consultations will be confirmed before we work on your chart. We will also make a copy of your audio tape and hold this for 30 days after
despatch. If your tape is damaged in the post, you will need to notify us
by email as soon as possible and we will forward you another copy free of
charge. The reading will be done using the birth data you have entered on the
form. Please be aware that there are no refunds for readings if you have sent us
the incorrect birth data.
Once a consultation is confirmed there are no refunds. However,
consultations cancelled within 2 days of making a booking will be refunded minus
a £10.00 fee.
Course Materials
There are no refunds on any course materials, although any damage caused
through postage will be replaced free of charge upon the return of the damaged
CD.
Course Fees
Please be aware that Astro Logos does reserve the right to decline an
enrolment. If after course commencement you find that is not what you expected and
you notify
us within two weeks of receipt of materials, then we will refund half of your
fees.
However, after that period no refunds are available.
Deferring to next
Enrolment period
A student may, within one month of the commencement of a module, defer their
fees into the next enrolment period for that module with no additional
fees. However, once a student has deferred their fees to the next period, they
are unable to defer those fees a second time and if they fail to complete or
partake of that next enrolment period, they forfeit their fees.
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